Hajj and Umrah

Hajj and Umrah "launches a unified electronic system for pilgrims services

Deputy Minister Dr. Abdul Fattah bin Sulaiman Mishat on Monday, on behalf of the Minister of Hajj and Umrah, Dr. Mohammed Saleh bin Taher Benten, launched the workshop of the unified electronic system for Hajj services under the slogan "Integration and Excellence" in the presence of the ministry's agents and representatives of the relevant bodies participating in the workshop. The level of readiness and early preparations for the pilgrimage season of this year 1439 e according to the vision of the Kingdom 2030 at the Hilton Hotel in Makkah.

Deputy Minister of Hajj and Umrah Dr. Abdul Fattah bin Sulaiman Mushat stressed on the contents of this workshop to develop and improve the electronic services provided to guests of Al-Rahman, which comes as part of an integrated strategy to develop the Hajj and Umrah system.

He pointed out that the unified electronic system workshop, which comes today, as the Ministry of Hajj and Umrah prepares to move from Hajj service to the hospitality industry and seasonal work to the culture of work throughout the year, to upgrade the services provided to pilgrims and facilitate and standardize procedures and include them in the service package and quality and standardization And the integration of information among all parties involved in the work of Hajj in order to build an effective system of services and economics of Hajj and Umrah to achieve the vision of the Kingdom 2030.

The objectives of the workshop, which was supported by His Excellency the Minister of Hajj and Umrah, Dr. Mohammed Saleh bin Taher Benten, focused on strategies and contracts prior to arrival and pre-arrival and transport between cities and departures. He pointed out that the work plan in the workshop is working on current procedures, challenges, Comments, discussions and review of the agreement on the outputs and then the presentation of outputs and recommendations from all axes.

He said: "While the Hajj and Umrah industry is witnessing a remarkable stage of development, organization, planning and permanent and comprehensive development under the directives of the Government of the Custodian of the Two Holy Mosques. The Ministry is developing a unified platform through which all services are provided to pilgrims from all over the world, It also allows service providers to offer their services to the organizers of pilgrims 'arrival. He added that through this platform, the services of pilgrims are also monitored by all parties concerned with pilgrims' services and follow-up.

The workshop also included a video presentation on the unified electronic system for Hajj services and a review of the mechanism of implementing the workshop through its different themes.

It is worth mentioning that the axes of the workshop of the unified electronic system for pilgrims services include three axes, namely the visa center, which is handled by the Ministries of Foreign Affairs and Interior, the National Information Center, the Department of Pilgrims Abroad and the management of the unified electronic system for Hajj services. The Department of Customs and the Ministry of Hajj and Umrah Branch in Makkah and the Ministry of the Ministry of Medina, the Ministry's office at King Abdul Aziz International Airport in Jeddah and Prince Mohammed bin Abdulaziz International Airport in Madinah and the Office of the unified agents and General Union of Vehicles and Bus Guidance Office and the management of the unified electronic system for pilgrims services and institutions "member of the reception and departure - IT specialist".

The workshop also includes the axis of urban transport and the movement of pilgrims in Makkah and Madinah, including the Ministry of Interior, Traffic Department, Road Safety and Civil Defense Department, the Secretariat of the Holy Capital, the Municipality of Medina, the Ministry of Health and the Ministry of Hajj and Umrah Branch in Makkah. Union of Pilgrims and Institutions "Member of Transport - Member of Housing - Information Technology Specialist".